Fulfillment Lead - Direct to Consumer
Tasks
- Assign associates between picking and packing
- Balance labor to eliminate bottlenecks
- Batch direct to consumer orders
- Coach associates on efficiency accuracy and standard work
- Enforce packing standards
- Ensure orders ship within service level agreements
- Escalate inventory or system blockers
- Handle failed actions and skipped bin locations
- Maintain communication with warehouse leadership
- Maintain pick and pack accuracy
- Manage warehouse management system order flow
- Monitor backlog and rebalance workload
- Perform daily warehouse operations
- Produce daily reporting on orders shipped UPH labor hours backlog and errors
- Provide actionable feedback
- Reduce mispick and mispack
- Train new hires on pick pack SOPs
Perks/Benefits
- 401k employer match
- Company-Paid Holidays
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Long-term disability
- On-site gym
- Paid time off
- Short-term disability
- Vision insurance
Skills/Tech-stack
Backlog Management | Cause analysis | Cycle counting | FBA | Inventory control | Labor allocation | Management System | Order Batching | Packing | Peoplevox | Picking | Productivity Management | Replenishment | Return Processing | Root Cause Analysis | Root cause | SOPs | UPH | WMS | Warehouse Management | Warehouse Management System
Education
N/A
Roles
Fulfillment | Fulfillment Lead | Lead | Order Fulfillment Lead | Warehouse Lead
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