Fulfillment Quality Assurance Manager
Atlanta GA - Telecommuter, United States
R
USD 100K-135K (estimate) Mid-level Full Time
Tasks
- Conduct audits and reviews
- Develop and implement quality assurance programs
- Ensure adherence to policies and procedures
- Identify quality improvement opportunities
- Manage quality analysts
- Manage vendor relationships
- Monitor and report on quality metrics
- Participate in pilot testing and assessments
- Serve as subject matter expert for business initiatives
- Support line of business in quality processes
Perks/Benefits
- Dental insurance
- Disability insurance
- Life insurance
- Medical insurance
- Paid Holidays
- Paid sick days
- Paid vacation
- Retirement plan
- Vision insurance
Skills/Tech-stack
Business Process | Business Process Management | Data Analysis | Policy Management | Process Improvement | Process Management | Project Management | Quality Assurance | Regulatory Compliance | Risk monitoring | Team Management | Vendor management
Education
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