Technical Support Engineer 1 (Remote)
Tasks
- Adjust IaaS and PaaS resources
- Administer Windows and Linux accounts
- Coordinate maintenance tasks
- Escalate incidents to IT teams
- Manage account creations and modifications
- Monitor alarms
- Monitor internal and customer systems
- Perform DNS changes
- Provide first point of contact support
- Respond to customer tickets
- Troubleshoot server issues
Perks/Benefits
- 401k match
- Dental insurance
- Health insurance
- Holidays
- Life insurance
- Long-term disability
- Paid time off
- Short-term disability
- Vision insurance
Skills/Tech-stack
Active Directory | DNS | IaaS | Incident Management | Linux | MFA | Multi-Factor | Multi-Factor Authentication | Nagios | Network Monitoring | PaaS | Service Requests | SolarWinds | Ticketing systems | VCenter Server | VMware | VMware vCenter | VMware vSphere | Windows server | Zabbix
Education
N/A
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