Gen AI BAU Service Manager
Bengaluru Campus 31, India
INR 980K-1680K (estimate) Mid-level Full Time
Tasks
- Coordinate CI/CD pipelines and automation
- Coordinate vendor management and delivery support
- Drive user adoption training coordination and feedback management
- Ensure high availability reliability performance scalability
- Ensure security compliance and validation adherence
- Govern production changes releases model updates prompt changes and configuration deployments
- Implement AIOps LLMOps and MLOps best practices
- Lead mentor and manage AI BAU operations team
- Lead operational readiness for project to BAU transition
- Lead release management and deployments across DEV QA and PROD
- Maintain SOPs runbooks and knowledge repositories
- Manage OPEX cost optimization initiatives
- Manage incident, problem, change, and release management
- Manage rollout and rollback procedures
- Monitor AI platform usage system health response quality latency
- Own BAU operations for enterprise GenAI platforms and applications
- Perform problem management and root cause analysis
- Plan execute disaster recovery and resilience
- Report service performance dashboards and risk metrics
- Support responsible AI governance and audit readiness
Perks/Benefits
- N/A
Skills/Tech-stack
AIOps | API Integration | Audit Readiness | Azure DevOps | Azure OpenAI | Azure OpenAI Service | CI/CD | Change Management | Cybersecurity | Data Privacy | Disaster Recovery | Git | GitHub Actions | IAM | ITIL | Incident Management | LLMOps | Language Models | Large Language Models | Latency monitoring | MLOps | Monitoring | Networking | Observability | OpenAI Service | Problem Management | Prompt engineering | Release Management | Security Compliance
Education
N/A
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