Global IT Fulfillment Analyst

Tasks

• Coordinate with stakeholders on procurement
• Escalate nonstandard requests
• Execute asset management processes
• Fulfill internal end user service requests
• Handle access management requests
• Interact with end users for clarification
• Manage hardware maintenance contracts
• Monitor service request queues
• Participate in IT projects
• Place and track hardware and software orders
• Process financial paperwork
• Receive and assign IT service requests
• Support IT international projects
• Update inventory records
• Work with infrastructure and standards teams

Perks/Benefits

• N/A

Skills/Tech-stack

Access Management | Asset Management | Communication skills | Customer Service | Hardware and Software | Hardware and software ordering | IT Asset Management | IT Service Delivery | IT procurement | IT service | Problem Solving | Process compliance | Project Support | Regional coordination | Service Delivery