Group Operations Fulfillment, Benefit Services
Tasks
- Confirm enrollment status
- Escalate workflow optimization opportunities
- Manage group health insurance enrollment
- Navigate carrier portal workflows
- Process plan renewals and switches
- Provide customer guidance on enrollment
- Resolve carrier follow up requests
- Review eligibility and compliance requirements
- Submit carrier documentation
Perks/Benefits
- N/A
Skills/Tech-stack
Adobe | Compliance Management | Customer communication | Data entry | Eligibility verification | Google Workspace | Microsoft Office | Salesforce | Workflow Optimization
Education
N/A
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