Guest Arrival Expert (Bellman) | Aloft Abu Dhabi

Tasks

• Arrange transportation and reservations
• Complete safety training
• Coordinate with housekeeping and bell staff
• Monitor club lounge seating and service
• Process guest calls and messages
• Provide local information about amenities and events
• Report accidents injuries and unsafe conditions
• Respond to guest requests
• Review shift logs and document requests

Perks/Benefits

• N/A

Skills/Tech-stack

Communication | Customer Service | Documentation | Reservation management | Safety Training | Telephone etiquette