Head of Airside Services - Jersey Airport
Tasks
- Analyze operational and financial performance
- Build relationships with stakeholders
- Coach and mentor staff
- Drive customer-centric culture
- Ensure workplace safety compliance
- Forecast trends and targets
- Handle customer complaints
- Implement emergency plan and BCP
- Lead airside service delivery
- Lead and develop teams
- Maintain administrative and control procedures
- Manage employee engagement
- Manage operating budgets
- Monitor and control KPIs
- Plan resources for operations
- Resolve conflicts and irregularities
- Support business growth and strategy
Perks/Benefits
- N/A
Skills/Tech-stack
Airside operations | Budgeting | Business Continuity | Business Continuity Planning | Change Management | Coaching | Conflict Resolution | Continuity planning | Continuous Improvement | Customer Relationship Management | Customer relationship | Deicing | Emergency Management | Financial Forecasting | Health and Safety | Key Performance Indicators | Operational planning | P and L | P and L Management | People management | Performance indicators | Project Management | Relationship Management | Resource Planning | Stakeholder management | Team leadership | Trade Union Management | Union management
Education
N/A
Roles
Head | Head of Operations | Manager | Operations | Operations Manager
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