Head of Data Operations
Tasks
- Automate manual tasks with Engineering Hub
- Define SOPs with Data Product team
- Define data technical standards
- Drive regional lead recruitment and onboarding
- Ensure SLA performance
- Lead rotation curriculum
- Maintain data output quality
- Manage escalation pathways
- Manage talent pipeline
- Mentor and develop Data Operations Leads
- Oversee cohort technical rigor
- Oversee technical onboarding
- Provide self service tools
- Set Data Desk strategy
- Test SOP procedures for junior workforce
- Troubleshoot data pipelines and business logic failures
Perks/Benefits
Skills/Tech-stack
AWS Glue | Amazon Redshift | Amazon S3 | Automation | Data Standardization | Data pipeline | LookML | Operational SOP | Queue management | SLA management | SQL | Self-Service | Self-service tooling | Service queue management | Service tooling
Roles
Data Operations Lead | Head | Head of Data | Head of Data Operations | Lead | Operations | Operations Lead
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