Healthcare Enrollment Systems Analyst
Tasks
- Coordinate API updates and carrier changes
- Identify recurring issues and process improvements
- Investigate data discrepancies across workflows
- Maintain and monitor carrier API integrations
- Monitor operational queues and alerts
- Perform root cause analysis
- Support annual enrollment activities
- Test and validate system functionality
- Translate regulatory requirements into operational changes
- Triage and resolve tickets
- Troubleshoot file delivery issues
- Validate configuration changes
Perks/Benefits
- 401k matching
- Commuter benefits
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Skills/Tech-stack
API Integration | Cause analysis | Data Analysis | File Transfer | JSON | Production Support | QA validation | Root Cause Analysis | Root cause | SFTP | SQL | System monitoring | Ticketing systems | XML
Education
N/A
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