IN_Senior Associate_GE4CX Conversational AI Developer_GCC_Advisory_Bangalore
Bengaluru Millenia, India
INR 2000K-4000K (estimate) Senior-level Full Time
Tasks
- Build multi turn multimodal interactions
- Configure agent assist knowledge recommendations
- Deliver end to end project architecture design development testing deployment
- Deploy CX solutions on Google Cloud services
- Design conversational AI workflows
- Develop REST APIs webhooks middleware integrations
- Develop intents entities playbooks prompts fulfillment logic
- Ensure security compliance and data privacy
- Fine tune large language models prompt engineer multimodal capabilities
- Implement conversational analytics dashboards
- Implement real time agent guidance
- Implement voice biometrics sentiment analysis
- Integrate GE4CX with CRM and telephony systems
- Measure customer experience metrics
Perks/Benefits
- N/A
Skills/Tech-stack
AHT | API Management | Agent Assist | Apigee | Avaya | CSAT | Cisco | Cloud Run | Cloud Storage | Conversational AI | Data Studio | Dialogflow CX | Fine Tuning | Genesys | Google BigQuery | Google Gemini | Google Kubernetes | Google Kubernetes Engine | Intent Accuracy | Kubernetes Engine | LLM Fine-tuning | Language Models | Large Language Models | Looker | Multimodal AI | NPS | Node.js | Playbooks | Prompt engineering | Prompts | Pub/Sub | Python | RAG | REST API | REST APIs | Salesforce | Sentiment Analysis | Vertex AI | Voice Biometrics | Webhooks
Education
Roles
AI | AI Developer | Conversational AI Developer | Developer | Engineer | Software Engineer
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