IN_Senior Associate_GE4CX Conversational AI Developer_GCC_Advisory_Bangalore
Bengaluru Millenia, India
INR 2000K-4500K (estimate) Senior-level Full Time
Tasks
- Apply LLM fine tuning and prompt engineering
- Build REST APIs webhooks and middleware integrations
- Configure intents entities playbooks and prompts
- Create CX insights and analytics dashboards
- Deploy solutions on GCP infrastructure
- Design conversational AI workflows
- Develop multi turn multimodal agents
- Develop virtual agents and agent assist features
- Ensure security and data privacy compliance
- Implement fulfillment logic and conversation flows
- Integrate with Salesforce and telephony systems
- Perform end to end delivery from requirements to deployment
Perks/Benefits
Skills/Tech-stack
AHT | API Management | Agent Assist | Agent systems | Apigee | Avaya | BigQuery | CSAT | CX Insights | Cisco | Cloud Run | Cloud Storage | Dialogflow CX | Fine Tuning | GKE | Gemini APIs | Gemini Multimodal | Genesys | Intent Accuracy | LLM Fine-tuning | Multi Modal Agent Systems | Multi-Modal | NPS | Node.js | PostgreSQL | Prompt engineering | PubSub | Python | RAG | REST APIs | Salesforce | Sentiment Analysis | Vertex AI | Voice Biometrics | Webhooks
Education
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