IN_Senior Associate_GE4CX Conversational AI Developer_GCC_Advisory_Bangalore
Bengaluru Millenia, India
INR 2000K-4500K (estimate) Senior-level Full Time
Tasks
- Build multi turn multimodal interactions
- Conduct testing deployment hypercare and continuous improvement
- Deploy agent assist capabilities
- Deploy solutions using GCP services
- Design conversational AI workflows
- Develop REST APIs and webhooks
- Develop intents entities playbooks prompts fulfillment logic
- Implement CX insights analytics dashboards
- Integrate conversational AI with CRM and telephony
- Perform end to end delivery from requirements to deployment
- Translate business requirements into technical architectures
Perks/Benefits
- N/A
Skills/Tech-stack
AHT | API Management | Agent Assist | Apigee | Avaya | BigQuery | CSAT | CX Insights | Cisco | Cloud Run | Cloud Storage | Cloud platform | Containment rate | Data Studio | Dialogflow CX | Fine Tuning | Gemini | Gemini API | Genesys | Google Cloud | Google Cloud Platform | Google Kubernetes | Google Kubernetes Engine | Intent Accuracy | Kubernetes Engine | LLM | Language model fine-tuning | Large Language Model | Large Language Model Fine-Tuning | Looker | Model Fine-tuning | Multimodal AI | NPS | Node.js | Playbooks | Prompt engineering | PubSub | Python | RAG | REST | REST API | REST APIs | Salesforce | Security Compliance | Sentiment Analysis | Vertex AI | Voice Biometrics | Webhooks
Education
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