IN_Senior Associate_GE4CX Conversational AI Developer_GCC_Advisory_Bangalore
Bengaluru Millenia, India
INR 2000K-4500K (estimate) Senior-level Full Time
Tasks
- Apply voice biometrics and sentiment analysis
- Build CX insights and analytics dashboards
- Build fulfillment logic and integrations
- Configure Dialogflow CX and agent builder
- Create playbooks and conversation flows
- Deploy solutions on Google Cloud
- Design conversational AI workflows
- Develop REST APIs and webhooks
- Develop multi turn multimodal agents
- Ensure security and data privacy
- Implement LLM fine tuning and prompt engineering
- Implement agent assist features
- Integrate with CRM and telephony systems
- Measure CX metrics in BigQuery
- Optimize intents entities and prompts
- Perform end to end delivery including testing deployment and hypercare
Perks/Benefits
Skills/Tech-stack
API Management | Agent Assist | Apigee | Avaya | CX Insights | Cisco | Cloud Run | Cloud Storage | Conversational AI | Data Studio | Dialogflow CX | Fine Tuning | GE4CX | Gemini | Gemini APIs | Gemini Multimodal | Genesys | Google BigQuery | Google Kubernetes | Google Kubernetes Engine | Kubernetes Engine | LLM Fine-tuning | Looker | Multi-Modal | Multi-modal agents | Node.js | Playbooks | Prompt engineering | Pub/Sub | Python | RAG | REST APIs | Salesforce | Vertex AI | Webhooks
Education
Roles
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