IND-Senior Analyst_Digital Chat and Agentic Support
Tasks
- Apply evaluation frameworks for AI generated content
- Build dashboards for AI performance and user behavior trends
- Contribute to experimentation prompt testing and edge case analysis
- Lead deep dive analysis of AI response quality and user behavior
- Mentor analysts on quality standards and analytical best practices
- Optimize sampling strategies and tagging schemas
- Partner with stakeholders to validate issues and track resolution
- Perform root cause analysis on content gaps and friction points
- Translate findings into structured recommendations
Perks/Benefits
Skills/Tech-stack
Cause analysis | Dashboarding | Data Analysis | Data Tagging | Data Visualization | Excel | Experimentation | Jira | LLM Evaluation | Language Processing | Machine Learning | Natural Language | Natural Language Processing | Power BI | Prompt engineering | Root Cause Analysis | Root cause | SQL | Tableau | Taxonomy design
Roles
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