IND_Director, Digital Post Purchase & Fulfillment
Bengaluru, India
INR 1500K-2500K (estimate) Executive-level Full Time
Tasks
- Build insights engine and drive analytics
- Define measurement frameworks and KPIs
- Develop and execute post purchase strategy
- Drive process automation and optimization
- Ensure operational and site stability
- Establish and review KPIs and performance metrics
- Lead and develop team members
- Lead and manage post purchase teams
- Organize resources and manage team capacity
- Oversee daily operations and issue resolution
- Partner with US functional leaders
- Solve complex operational problems
- Stay current on industry trends and apply learnings
Perks/Benefits
Skills/Tech-stack
Analytics | Automation | Cross-functional | Cross-functional stakeholder leadership | Executive Communication | Fulfillment performance management | KPI Development | Operations Management | Order Management | Performance Management | Problem Solving | Process optimization | Stakeholder leadership | Team leadership
Education
Bachelor's degree in Engineering | Computer Science | Economics | MBA | MS | Mathematics | Operations Research | Statistics
Roles
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