Intern, Customer Experience (CX) Analytics & Process Improvement
Centennial Tower, Singapore
SGD 27K-30K (estimate) Entry-level Full Time Internship
Tasks
- Analyze audit data and share insights
- Categorize guest feedback
- Conduct internal audits
- Evaluate service and hardware experiences
- Identify repeat customer issues
- Maintain data accuracy and integrity
- Perform quality assurance checks
- Prepare internal audit reports
- Provide recommendations for continuous improvement
- Support corrective action suggestions
- Support weekly reporting
Perks/Benefits
- N/A
Skills/Tech-stack
Customer Feedback | Customer feedback categorization | Data Analysis | Data Integrity | Microsoft Excel | Microsoft PowerPoint | Microsoft Word | Power BI | Quality Assurance | SQL
Education
N/A
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