Internal Systems Engineer (Applied AI)
Tasks
- Build AI powered tools and agents
- Build Freshdesk widgets for support agents
- Build and maintain agent platform templates and deployment infrastructure
- Build connectors using REST APIs
- Collaborate with business stakeholders to translate process flows into hosted applications
- Develop and host internal software integrations and automations
- Implement CI CD regression testing for AI systems
- Integrate applied AI into business workflows
- Monitor and maintain AI systems in production
- Set up AI evaluation and quality testing for LLM outputs
Perks/Benefits
- Coursera subscription
- Flexible working
- Gym reimbursement
- Internet allowance
- Parental leave
- Paternity leave
- Responsible PTO
- Restricted stock units
- Technology stipend
- Therapy coaching sessions
Skills/Tech-stack
Agentic Workflows | CI/CD | DAG | Freshdesk | JavaScript | Jira | LLM Evaluation | LLM orchestration | LLM-as-a-Judge | Langchain | Langgraph | Monitoring | Observability | Prompt engineering | Python | RAG | REST APIs | Regression testing | Salesforce | TypeScript | Zendesk
Education
N/A
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