JAPAC Retention Operations & Analytics Manager

Tasks

• Analyze data sets for trends risks opportunities
• Build data packs and leadership materials
• Build regular reports and deliver analysis
• Coordinate retention programs across region
• Ensure measurement consistency for reviews
• Gather data to support planning activities
• Manage retention and attrition data
• Monitor program progress and share insights
• Plan and roll out renewal initiatives
• Prepare retention inputs for QBRs
• Respond to data requests for renewal planning
• Validate coverage quota and goals with Sales Operations and Finance

Perks/Benefits

• N/A

Skills/Tech-stack

Attrition Analysis | Business review | Data Analysis | Program Management | Quarterly Business Review | Reporting | Retention analytics | Sales operations