Forward Deployed Engineer - AI Solutions
Tasks
- Configure platform capabilities
- Define activation success criteria and usage metrics
- Design and deploy AI-enabled workflows
- Develop AI activation playbooks
- Diagnose workflow configuration and integration issues
- Document implementation patterns and best practices
- Identify customer opportunities as business use cases
- Optimize workflows to increase sustained usage
- Standardize and scale successful implementations
- Train customer administrators and superusers
- Translate business use cases into technical solutions
- Tune prompts and evaluate model outputs
- Validate and refine AI outputs
Perks/Benefits
- 401k match
- Dependent care assistance
- Flexible spending accounts
- Life insurance
- Long-term disability
- Medical/Dental/Vision insurance
- Paid parental leave
- Paid time off
- Short-term disability
- Voluntary benefits
Skills/Tech-stack
API Integration | Artificial Intelligence | CRM Integration | Change Management | Document Management | Document Management Integration | ERP integration | LLM Tooling | Language Models | Large Language Models | Machine Learning | Process Automation | Prompt Tuning | Prompt engineering | Python | Retrieval-Augmented Generation | System Integration | Workflow automation
Education
N/A
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