Junior IT Support Specialist
Johannesburg, GP, South Africa
A ZAR 204K-216K (estimate) Entry-level Full Time
Tasks
- Apply operational knowledge to resolve issues
- Diagnose incidents according to procedures
- Document and close resolved incidents
- Escalate complex incidents
- Improve service delivery
- Investigate incident causes
- Own incidents until resolved
- Proactively monitor systems
- Provide feedback to stakeholders
- Update internal wiki knowledgebase
Perks/Benefits
- N/A
Skills/Tech-stack
Ab Initio | Control-M | DataStage | ETL | Incident Management | Informatica | PowerBI | Scheduling
Education
Roles
IT | IT Support | IT Support Specialist | Specialist | Support Specialist
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