Customer Fulfillment Specialist

Tasks

• Coordinate short term demand changes
• Coordinate short term production planning
• Create demand schedule for production
• Fulfill spare and small material demand
• Handle change requests and fulfillment issues
• Initiate quality workflow forms for transfers
• Input customer forecasts into Oracle ERP
• Manage customer orders in ERP
• Manage production plan changes for capacity
• Monitor purchase order receipt
• Provide accurate shipment data
• Reconcile open purchase orders with customers
• Schedule transportation requests for logistics
• Serve as primary contact for customer issues
• Support ad hoc management analysis
• Support product transfer and new product introduction

Perks/Benefits

• Bonus
• Book Lending
• Cafeteria benefits
• Commuting support
• Company laptop
• Company phone
• Gym
• Health insurance
• Restaurant Meal Benefits

Skills/Tech-stack

Capacity Planning | Customer Service | Demand Planning | Excel | Forecasting | Oracle ERP | Order Management | Production Planning | Purchase Order Management | Purchase order | Supply Chain | Supply chain planning | Transportation Management | Vendor management