Lead, Customer Strategy Analytics & Applied AI
Tasks
- Automate engagement scoring
- Build analytics infrastructure and workflows
- Build data products
- Create AI powered retention workflows
- Define CS investment priorities
- Develop AI enabled customer health monitoring
- Develop predictive models
- Drive adoption of AI tools in business operations
- Enable teams to act on insights
- Guide analytics pod execution
- Lead customer lifecycle analytics
- Partner on data quality and modeling integrity
Perks/Benefits
- Dental insurance
- Flexible work from anywhere in Canada
- Health insurance
- Pre-IPO equity
- Remote-first work
- Unlimited PTO
- Wellness coverage
Skills/Tech-stack
Agentic Systems | Analytics infrastructure | Artificial Intelligence | Automation | Churn Prediction | Data Modeling | Data Products | LLM | Machine Learning | Next Best Action | Predictive Analytics | Production Machine Learning | Python | Retention Playbooks | SQL
Education
N/A
Roles
AI Engineer | Analytics | Applied AI Engineer | Engineer | Lead | Lead Customer Strategy Analytics
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