Lead Data Scientist - Contact Automation
London, United Kingdom
GBP 75K-115K (estimate) Senior-level Full Time
Tasks
- Analyze conversation data
- Build and scale AB testing
- Collaborate with product engineering and content design
- Define metrics for customer outcomes
- Ensure reliable performance across languages and geographies
- Identify assistant failure modes
- Improve system behavior using prompts and evaluation insights
- Iterate on agentic workflows with engineers
- Own evaluation framework design
- Present data visualizations and proposals
- Propose improvements from ambiguous problem spaces
Perks/Benefits
- N/A
Skills/Tech-stack
A/B | A/B Testing | Agentic Workflows | B testing | Classification | Data Visualization | JavaScript | LLM Evaluation | Language Models | Large Language Models | Machine Learning | Prompt engineering | Python | Regression | SQL | Snowflake | TypeScript
Education
N/A
Roles
Data Science | Data Science Lead | Data Scientist | Lead | Science Lead | Scientist
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