Federal Reserve Financial Services FedNow Service Fulfillment Analyst
Atlanta, GA, United States
USD 138K-176K (estimate) Senior-level Full Time
Tasks
- Assess vulnerabilities and recommend solutions
- Collaborate with cross functional teams on functional needs
- Conduct participant profile verification onboarding and maintenance
- Develop operational documentation and procedures
- Execute service requests escalated from level 1 support
- Identify process gaps and propose automation for shift left support
- Mitigate operational risks with stakeholders
- Monitor FedNow service operations
- Monitor customer success metrics and KPIs
- Perform daily backend operations for billing accounting and reconciliation
- Provide escalation support for customer issues
- Provide training and performance feedback for analysts
- Support customer onboarding for FedNow updates
- Support participant onboarding
- Troubleshoot production operational issues
Perks/Benefits
- N/A
Skills/Tech-stack
Back-office | Back-office operations | Customer Support Escalation | Customer support | Documentation | FedNow Service | ISO 20022 | ITIL | KPI Monitoring | Office operations | Operational Monitoring | Participant Onboarding | Process Automation | Reconciliation | Risk Mitigation | Support escalation | Troubleshooting
Education
Related jobs
-
Startup Support Manager, Startup ACE PMO USD 48K-86KApplication processing | Customer support | Data Security | Fraud Detection | Fraud investigationCareer growth | Flexible work | Mentorship | Work-life balanceEntry-level Full TimeSeattle, Washington, USA10h ago
-
IS Systems Analyst Senior - Epic Analytics USD 74K-126KApplication Integration | Data Integrity | Database Administration | Disaster Recovery | Disaster Recovery PlanningSenior-level Full Time431 S 18th Street Office Building, …1d ago
-
Field Data Analyst-2 USD 72K-98KData Cleansing | Data Mining | Data Transformation | Data Validation | Data Visualization401k | Charitable giving programs | Educational resources | Flexible spending account | Generous time awayEntry-level Full Time1350 Treat Boulevard, Ste 100 - …2d ago
-
Business Intelligence & Optimization Analyst USD 81K-109KAWS | Analytics | Business Intelligence | Cloud Data | Cloud Data PlatformsContinuous improvement culture | Hybrid scheduleMid-level Full TimeRaleigh, North Carolina, United States2d ago
-
Field Data Analyst-1 USD 72K-98KCPT | Claims Analysis | Data Mining | Data Privacy | Data Security401k plan | Charitable giving programs | Educational resources | Employee Assistance Program (EAP) | FSAEntry-level Full Time1350 Treat Boulevard, Ste 100 - …2d ago
-
Business Intelligence & Optimization Analyst USD 81K-109KAWS | Business Intelligence | Dashboards | Data Governance | Data ModelingContinuous improvement culture | Hybrid work schedule | Inclusive workplaceMid-level Full TimeRaleigh, North Carolina, United States2d ago
-
Principal Operations Architect, Corporate Operations USD 190K-215KArtificial Intelligence | Asana | Contract Management | Documentation | Google Workspace401k | Dental insurance | Health insurance | Life insurance | Long-term disabilitySenior-level Full TimeLos Angeles, CA2d ago
-
Computer Systems Analyst USD 70K-106KAccess Control | Business Requirements | CI/CD | Cloud Migration | Cloud platformEntry-level Full TimePlano, TX, United States2d ago
-
Business Process | Business Process Management | Data Analysis | Data Quality | Data ValidationMid-level Full TimeChicago, IL, US2d ago
-
Analyst II - Business Analytics USD 65K-115KCommunication | Data Analysis | Data Visualization | Excel | Power BIFlexible work arrangements | Health insurance | Paid time off | Retirement plan | Volunteer time offMid-level Full Time500 Woodward Avenue, MI R2d ago
-
AWS | Azure | Cloud Computing | Configuration | CybersecurityCommunity engagement | Diversity and inclusion programs | Networking opportunities | Professional development | Well-being programsEntry-level Full Time InternshipSan Antonio, Texas, United States, United …3d ago
-
24x7 operations | Accounting | Billing | Customer Support Escalation | Customer supportSenior-level Full TimeAtlanta, GA, United States3d ago
-
Senior Finance IS and Analytics Specialist USD 81K-112KAdaptive Planning | Business Process | Business process improvement | Data Integrity | Data Management401k matching | Dental insurance | Flexible working arrangements | Health insurance | Life insuranceSenior-level Full TimeEvanston, IL, United States3d ago
-
Senior Payroll Data Analyst - TEMPORARY ROLE USD 90K-118KBooth | Data integration | Excel | Payroll System Support | Payroll systemHealth and wellness programs | Learning and development | Remote work | Travel discountsSenior-level Full Time TemporaryFairfax, Virginia, United States3d ago
-
Business Intelligence | Communication | Dashboard Development | Data Analysis | Data ValidationCareer growth opportunities | Supportive work environmentSenior-level Full TimeUnited States3d ago
-
Analyst, People Analytics & Reporting USD 65K-80KBusiness Objects | Data Analysis | Data Warehousing | Data reporting | ExcelFlexible hybrid schedule | Inclusive culture | Opportunities for professional developmentEntry-level Full TimeOrlando, Florida, United States3d ago
-
Data Analyst with Guidewire Policy Center USD 113K-186KData Analysis | Data Modeling | Data Quality | Data Validation | ETLSenior-level Full TimeErie, PA, United States3d ago
-
Revenue Systems and Data Senior Analyst JD USD 200K-300KData Modeling | Data Quality | Data Transformation | Data Visualization | Process AutomationDisability insurance | Employee assistance program | Health insurance | Life insurance | Paid HolidaysSenior-level Full TimeDallas Infomart Office DAI, United States4d ago
-
Budget Management | Communication | Continuous Improvement | Data Analysis | KPI MonitoringDental | Disability | EAP | Life insurance | MedicalMid-level Full TimeElizabethtown PA, United States4d ago
-
System Integration Analyst - (Logistic & Fulfillment) - Permanent Position - Waukegan, IL USD 100K-135KAPI | Data Mapping | Documentation | EDI | FulfillmentMarket-relevant benefits | Professional growth opportunitiesSenior-level Full TimeWaukegan, IL, United States4d ago
-
Senior Data Analyst, People Analytics USD 117K-170KData Analysis | Data Quality | Data Visualization | Data cleaning | ExcelFlexible work options | Medical/Dental/Vision | Onsite amenities | Paid parental leave | Paid time offSenior-level Full TimeCenter Valley, PA, US, 18034-06105d ago
-
Engineer - Automation Engineering – Control System Data Analyst- Lilly Medicine Foundry USD 66K-171K21 CFR | 21 CFR Part 11 | Automation control | Automation control systems | CFR Part 11401k plan | Flexible work hours | Health insurance | Paid time off | Professional development opportunitiesMid-level Full TimeUS: Lebanon IN Lilly Medicine Foundry, …5d ago
-
Finance Systems & Data Analyst USD 91K-120KData Modeling | Data analytics | ERP systems | Financial Reporting | Financial risk401k match | Financial and behavioral support | Financial wellness programs | Health discounts | Health screeningsSenior-level Full TimeDallas, United States5d ago
-
SAP Master Data Analyst - Research Triangle Park, NC USD 96K-133KDatabase Concepts | Excel | Power BI | Process Automation | Robotic Process AutomationCharity matching gifts | Child and elder care discounts | Employee discounts | Family benefits | Flexible work arrangementsMid-level Full TimeResearch Triangle Park, NC, US, 277098d ago
-
Sr. Associate, Data Governance Policy USD 74K-148KData Governance | Data Management | Data Quality | Documentation | Stakeholder CommunicationBenefits package | Flexible work arrangementsSenior-level Full TimeUSA IL Chicago 205 N Michigan …8d ago