Machine Learning Engineer, Customer Support Engineering
Tasks
- Build agentic AI workflows from concept to production
- Collaborate with product, design, and engineering teams
- Design and build AI solutions for customer service products
- Develop novel ML systems
- Evaluate and test LLM systems
- Improve ML services and integrations
- Optimize AI model performance
Perks/Benefits
Skills/Tech-stack
Agent Orchestration | Agent systems | Agentic AI | Artificial Intelligence | Autonomous Reasoning | Distillation | Human Feedback | LLM Evaluation | Language Models | Large Language Models | Learning from Human Feedback | MLOps | Machine Learning | Machine Learning Infrastructure | Memory systems | Model Serving | Multi-Agent | Multi-Agent Systems | Multi-agent orchestration | Planning | Prompt engineering | RAG | React | Reinforcement Learning | Reinforcement Learning from Human Feedback | Retrieval-Augmented Generation | Tool use
Education
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