Machine Learning Engineer, Customer Support Engineering
Tasks
- Build product integrations
- Collaborate with product and design on AI requirements
- Deploy production grade ML and AI systems
- Design and build AI solutions for customer service
- Develop LLM evaluation and testing automation
- Develop novel ML systems
- Implement feedback based learning and guardrails
- Optimize model and system performance
Perks/Benefits
- N/A
Skills/Tech-stack
Agent Orchestration | Agent systems | Artificial Intelligence | Autonomous Reasoning | Fine Tuning | LLM Evaluation | Language Models | Large Language Models | MLOps | Machine Learning | Memory | Model Serving | Multi-Agent | Multi-Agent Systems | Multi-agent orchestration | Planning | Pretraining | Prompt engineering | RAG | Reinforcement Learning | Retrieval-Augmented Generation | Tool use
Education
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