Manager - Analytics
Mumbai - One World Center, India
INR 1400K-1910K (estimate) Mid-level Full Time
Tasks
- Analyze dispute drivers using trends and segmentation
- Build and iterate chatbot flows and email automation bots
- Build data frameworks for proactive insights
- Convert insights into measurable actions with cross functional teams
- Create dashboards to monitor compensation leakage
- Develop compensation reduction strategies
- Enhance data models and schemas
- Ensure data accuracy and hygiene
- Identify systemic process issues affecting disputes
- Leverage AI for proactive issue resolution
- Maintain AI improvement roadmap
- Test and deploy automation pilots
- Track and report impact on dispute rates
Perks/Benefits
Skills/Tech-stack
Chatbot | Dashboards | Data Modeling | Data Quality | Data segmentation | Email Automation | Machine Learning | NLP | PySpark | SQL | Statistical Analysis
Education
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