Manager - Cloud Data Platform Operations
Tasks
- Create operational standards runbooks and support procedures
- Define and report SLAs SLOs and operational KPIs
- Develop executive operational reviews and dashboards
- Drive operational readiness for platform upgrades releases and deployments
- Ensure platform availability performance reliability scalability
- Ensure security governance compliance and risk adherence
- Implement automation and self healing capabilities
- Lead incident management problem management change management capacity management availability management
- Lead major incident management and root cause analysis
- Lead mentor and develop platform operations teams
- Manage objectives performance expectations and development plans
- Manage vendor relationships for cloud data services
- Own cloud data platform operations
- Present service performance reviews and capacity forecasts
- Serve as operational escalation point for critical issues
- Test and maintain disaster recovery backup and business continuity
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Apache Airflow | Apache Flink | Apache Spark | Athena | Azure | Azure Synapse | Backup | Business Continuity | Change Management | CloudFormation | DBT | Data Factory | Databricks | Dataflow | Disaster Recovery | Docker | FinOps | GitHub | Glue | Google BigQuery | ITIL | Incident Management | Infrastructure as Code | Java | Kafka | Kubernetes | Microsoft Fabric | Problem Management | Pulumi | Python | Redshift | Request Management | S3 | SQL | Scala | Service Management | Service Request | Service request management | Snowflake | Terraform | “as-code”
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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