Manager, Customer Relationship Management Analytics
Buffalo, New York, United States
R
USD 105K-124K (estimate) Mid-level Full Time
Tasks
- Apply quality control and governance
- Balance team capacity with demand
- Design campaign offers
- Embed tracking and ROI analysis in campaigns
- Execute customer communications projects
- Fulfill campaign deliverables
- Gather campaign requirements from stakeholders
- Manage communications calendar
- Optimize future CRM communications
- Track and analyze campaign performance
- Translate requirements into campaign activity
Perks/Benefits
- Employee resource groups
- Matching gift program
- Professional development opportunities
- Sustainability initiatives
- Volunteerism program
- Wellness hub
Skills/Tech-stack
Campaign Execution | Campaign Execution Tools | Database Marketing | Pega | Portfolio Management | SAS | SQL
Education
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