Manager, Customer Success
Bengaluru
INR 2535K-4225K (estimate) Senior-level Full Time Found 11d ago
Tasks
- Achieve customer satisfaction goals
- Build customer programs
- Build relationships with internal teams and clients
- Define and track metrics
- Guide team on achieving targets
- Lead initiatives for retention and expansion
- Maintain communication with stakeholders
- Manage team hiring and onboarding
- Mentor team members
- Recruit and develop CS team
Perks/Benefits
Skills/Tech-stack
Adaptability | Collaboration | Communication | Cross-functional | Cross-functional partnership | Customer Relationship Management | Customer relationship | Data Analysis | Mentoring | Prioritization | Problem Solving | Relationship Management | Strategic Planning | Team leadership | Technical aptitude | Time management
Education
Roles
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