Medicare Advantage Enrollment Representative

Tasks

• Coordinate with sales and compliance teams
• Ensure compliance and quality submissions
• Maintain enrollment acknowledgment accuracy
• Manage service level agreement metrics
• Resolve member issues
• Review Medicaid aid codes
• Review enrollment requests
• Screen prospective enrollees for eligibility
• Send required member mailings
• Submit enrollment requests
• Track KPIs and trends

Perks/Benefits

• Flexible hybrid work schedule

Skills/Tech-stack

Billing | Data Visualization | Managed care | Medicare regulations | Member enrollment | Microsoft Excel | Microsoft PowerPoint | Microsoft Word