Member of Technical Staff (AI Supportability)

Tasks

• Build prototypes and proof-of-concept tools
• Collaborate with support engineers to understand diagnostic workflows
• Design experiments to test LLMs for root cause analysis
• Develop scalable applications using Go and Python
• Establish success metrics and track results
• Experiment with AI APIs and prompt engineering
• Explore advanced AI patterns like agentic workflows
• Process telemetry data including metrics, logs, and traces

Perks/Benefits

• Collaborative team environment
• Learning and development opportunities

Skills/Tech-stack

Anthropic API | Data Analysis | Distributed Systems | Go | Machine Learning | Observability tools | OpenAI API | Prompt engineering | Python | Telemetry data | Telemetry data analysis