Merchant Support Specialist Graduate (Supply Chain and Logistics-Fulfillment Centers Operations) - 2027 Start
Fontana, California, United States
USD 120K-139K (estimate) Entry-level Full Time
Tasks
- Conduct daily onsite supervision and issue monitoring
- Design and refine operational SOPs
- Gather merchant and LSP feedback and identify process improvements
- Improve SOPs and achieve exception handling KPIs
- Manage inbound and outbound exceptions
- Monitor and analyze site performance metrics
- Monitor returns dwell and processing
- Resolve merchant and logistics issues within SLA
- Resolve returns issues within SLA
- Streamline and expedite operational processes
Perks/Benefits
- N/A
Skills/Tech-stack
Cause analysis | Data Analysis | Ecommerce logistics | Logistics management | Operating procedures | Process Improvement | Root Cause Analysis | Root cause | SLA management | Standard Operating Procedures | Supply Chain | Supply Chain Operations | Warehouse Operations
Education
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