Office Assistant-Enrollment and Student Success
Tasks
- Assist students with FAFSA
- Assist students with admissions process
- Collect and date stamp student forms
- Compile information packets
- Distribute college and enrollment center materials
- Enter visitors into queuing system
- Follow FERPA guidelines
- Greet visitors and students
- Help students activate MyIvy account
- Maintain emergency and safety procedure knowledge
- Maintain student form inventory
- Make appointments for academic advisors
- Make appointments for college connection coaches
- Provide admissions registration financial aid and orientation information
- Provide filing data entry and telephone support
- Verify forms completeness
Perks/Benefits
- Dental insurance
- Employee assistance program
- Flexible spending accounts
- Flexible work arrangements
- Health insurance
- Life insurance
- Long-term disability
- Paid professional development
- Paid time off
- Public service loan forgiveness eligibility
- Retirement plan
- Short-term disability
- Tuition assistance
- Vision insurance
- Wellness program
Skills/Tech-stack
Customer Service | Data entry | FAFSA | File Management | Form processing | Keyboarding | Microsoft Office | Multi line phone system | MyIvy | Phone System | Queuing system | Salesforce | Telephone support
Education
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