Operations Manager, 4PL Fulfillment
Revo-NV Fulfillment Center, United States
USD 87K-110K (estimate) Mid-level Full Time
Tasks
- Communicate operational impacts delays capacity peak planning
- Conduct 4PL performance reviews and corrective action planning
- Conduct client business reviews with metrics and action plans
- Ensure inbound outbound inventory value added services meet SLAs and KPIs
- Facilitate onboarding of new clients into 4PL environment
- Hold 4PL partner accountable to contractual obligations
- Lead and develop on site staff
- Maintain safe working environment
- Manage hiring training performance management
- Monitor fulfillment performance data accuracy UPH service levels
- Oversee daily fulfillment operations
- Partner with Client Success for issue resolution and escalations
- Plan labor based on forecasts and seasonal demand
- Serve as primary operational point of contact for clients
- Support upsell and expansion opportunities
- Translate client requirements into operational directives
- Validate throughput and quality against client expectations
Perks/Benefits
Skills/Tech-stack
Cause analysis | Client Relationship Management | Client relationship | Data Analysis | Key Performance Indicators | Labor planning | Management System | Operational performance | Operational performance monitoring | Order Management | Order Management System | Performance Monitoring | Performance indicators | Relationship Management | Root Cause Analysis | Root cause | Service Level | Service Level Agreements | Vendor management | Warehouse Management | Warehouse Management System
Education
N/A
Roles
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