Options Counselor and Enrollment Specialist
Tasks
- Advise on long term care decision factors
- Assess client needs
- Conduct follow up per policy
- Connect clients with service providers
- Coordinate resource referrals
- Coordinate short term cases
- Deliver counseling for long term care options
- Document client contacts
- Explain rights and grievance processes
- Maintain functional screen certification
- Maintain option counselor certification
- Perform assessment and enrollment counseling
- Provide email counseling
- Provide in person counseling
- Provide program information
- Provide telephone counseling
Perks/Benefits
- N/A
Skills/Tech-stack
Case coordination | Client tracking databases | Dementia Care Guiding Principles | Dementia care | FoodShare | Long Term Care Functional Screen | Long-term care | Medicaid | Medicare | Older Americans Act | Resource Mapping | Risk Factor | Risk Factor Identification | SSDI | SSI | Social security
Education
Roles
Counselor | Enrollment Specialist | Options Counselor | Specialist
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