Order Fulfillment Coordinator, Diamonds Direct-1
Support Center - Charlotte, NC, United States
USD 48K-60K (estimate) Mid-level Full Time
Tasks
- Coordinate vendor shipping confirmations and memo returns
- Correct duplicate or incorrect SKUs
- Create and maintain SKUs
- Create and process job orders
- Ensure pricing accuracy and system data integrity
- Escalate order issues when service levels are at risk
- Maintain accurate operational data for reporting
- Monitor order status exceptions and delays
- Provide first line support for store operations questions
- Reconcile memo reporting and exceptions
- Resolve SKU and memo item errors
- Support QC workflows for diamond testing and validation
- Support audit preparation and end of period cleanup
- Support customer and store inquiries
- Track order backlogs aging and exceptions
- Validate stock receipts before store distribution
Perks/Benefits
- N/A
Skills/Tech-stack
Audit preparation | Data Quality | Exception management | Inventory Management | Inventory systems | Order Management | Order processing | Quality Control | Reporting | SKU management | Vendor Coordination
Education
N/A
Regions
Countries
States
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