Order Fulfillment (Delivery Planner) Executive

Tasks

• Coordinate WIP transfer to distribution centre
• Coordinate dropshipment orders and shipping documents
• Coordinate scheduled shipment dates between customer service and inventory
• Coordinate third party warehouse delivery
• Create customer indent shipment reports
• Generate dispatch reports for operational efficiency
• Maintain customer service scorecards
• Maintain work order processing and scheduling
• Manage and report customer backlog
• Manage order processing for dispatch planning
• Monitor delivery schedule and flag delays
• Track backorders with reason codes
• Track goods return with transporter

Perks/Benefits

• N/A

Skills/Tech-stack

Backorder Management | Customer Service | Dispatch Planning | Inventory Management | Logistics | Order Management | Order processing | Performance Analytics | Reporting | Shipment tracking | Supply Chain | Supply chain planning | Work Order | Work Order Management