Order Fulfillment Manager
Support Center - Charlotte, NC, United States
USD 50K-64K (estimate) Mid-level Full Time
Tasks
- Coach and develop team members
- Coordinate order and repair fulfillment
- Ensure SOP and policy compliance
- Execute shipping and receiving
- Handle warranties end to end
- Investigate inventory discrepancies
- Lead team of operations associates
- Maintain front office operations
- Maintain operational records
- Manage BOPIS and BOSS workflows
- Manage inventory control and audits
- Monitor orders and repair queues
- Oversee store operations
- Perform quality control checks
- Provide customer service coverage
- Support sales floor execution
Perks/Benefits
- N/A
Skills/Tech-stack
BOPIS | CRM | Customer Service | Cycle counting | ERP | Inventory Management | Microsoft Excel | Order fulfillment | People management | Point of Sale | Quality Control | Repair Workflow Management | Risk Management | SOP compliance | Shipping and receiving | Warranty management | Workflow Management
Education
Bachelor of Engineering | Bachelor of Science | High School Diploma
Regions
Countries
States
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