Order Fulfillment Specialist I
Tasks
- Answer customer questions and concerns
- Communicate delivery date changes to customers
- Coordinate availability dates with order fulfillment teams
- Fulfill back ordered orders same day when items arrive
- Maintain order processing metrics
- Organize workflow to meet deadlines
- Provide accurate availability dates for back ordered items
- Review and respond to customer date change inquiries
- Run reports for same day shipment of back ordered items
- Use company pricing system and policies
Perks/Benefits
- 401k plan
- Dental insurance
- Life insurance
- Medical insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
Customer Service | D365FO | Interpersonal Communication | Microsoft Excel | Microsoft Office | Multitasking | Order Management | Order processing | Problem Solving | Purchase orders | Reporting
Education
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