Operations Manager, Fulfillment
Jacksonville, Florida, United States
USD 78K-93K (estimate) Mid-level Full Time
Tasks
- Align labor planning to demand
- Analyze operational data
- Collaborate with IT
- Collaborate with customer service
- Collaborate with order management
- Collaborate with product development
- Collaborate with sales
- Conduct root cause analysis
- Control operating costs
- Drive employee engagement
- Ensure compliance FDA regulations
- Ensure compliance OTC regulations
- Ensure compliance environmental compliance
- Ensure compliance health and safety
- Ensure inventory accuracy
- Ensure quality control
- Foster accountability
- Handle dangerous goods compliance
- Implement fulfillment technologies
- Lead Lean process improvement
- Lead and coach teams
- Lead six sigma projects
- Maintain Quality Control Processes
- Manage 3PL performance against SLAs
- Manage import export compliance
- Manage inventory control
- Manage kitting production
- Manage labor planning and overtime
- Manage on time shipment
- Manage receiving
- Manage shipping
- Manage throughput
- Meet operational KPIs
- Monitor service level risks
- Optimize material handling equipment usage
- Optimize warehouse layout
- Optimize warehouse space
- Oversee 3PL operations
- Oversee warehouse operations
- Perform cycle counts
- Promote safety-first culture
- Provide operational analysis
- Provide operational reporting
- Recommend cost-saving opportunities
- Reconcile inventory discrepancies
- Set performance expectations
- Support strategic fulfillment initiatives
Perks/Benefits
- 401k matching
- Dental insurance
- Dog-friendly office
- Employee product discounts
- Employer-paid life insurance
- FSA
- Flexible parental leave
- HSA
- Health insurance
- Learning and development
- Long-term disability
- Paid time off
- Short-term disability
- Vision insurance
- Wellness programming
Skills/Tech-stack
3PL Management | Capacity Planning | Cause analysis | Cycle counting | Dangerous Goods Compliance | Dangerous goods | ERP | Environmental Compliance | Export Compliance | FDA Compliance | Health & Safety Compliance | Health & safety | Import export compliance | Import/export | Inventory Management | Inventory accuracy | KPI Tracking | Labor planning | Layout optimization | Lean | Management systems | Material Handling | Netsuite | Operational KPI | Operational KPI Tracking | Quality Control | Root Cause Analysis | Root cause | SLA | Safety Compliance | Six Sigma | Throughput Management | Warehouse Layout | Warehouse Layout Optimization | Warehouse Management | Warehouse Management Systems
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