Apprenti.e Pullman Host Ambassador H/F - Pullman Paris Montparnasse 4*
Tasks
- Advise guests on visits and activities
- Collect guest information to improve stays
- Coordinate with hotel departments to meet guest needs
- Handle complaints and resolve issues
- Interact with guests at points of sale
- Manage reservations for tickets and dining
- Monitor service quality through guest feedback
- Provide information on hotel services and local attractions
- Welcome and assist guests
Perks/Benefits
- Accor Discounts
- Consecutive Days Off
- Continuous Shift Schedule
- Free Night Stay
- Health insurance
- Meals allowance
- Pass Navigo
- Uniform provided
Skills/Tech-stack
Bilingual communication | Complaint Resolution | Customer Service | Hotel Management | Hotel management systems | Management systems | Microsoft Excel | Microsoft Word | Multilingual Communication | Opera | Reservation management
Education
N/A
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