Field Service Engineer (m/w/d) - VELYS Robotics - Region Mitte
Tasks
- Analyze root causes to reduce downtime
- Conduct preventive service on robotic systems
- Coordinate with customers and service coordinators
- Document service work orders
- Install robotic systems in hospitals
- Manage field inventory and tools
- Perform corrective maintenance and troubleshooting
- Plan customer visits and travel
- Support service contract renewals with sales
- Use diagnostic software for troubleshooting
Perks/Benefits
- Bike leasing
- Company vehicle
- Corporate benefits discounts
- Employee referral program
- Family-friendly benefits
- Fitness reimbursement
- Flexible working conditions
- Health benefits
- Health courses
- Mentoring
- Parental leave support
- Pension
- Structured onboarding
- Support for sick pay
- Vehicle for private use
Skills/Tech-stack
Analytical reasoning | Communication | Corrective Maintenance | Customer Service | Customer support | Data Analysis | Diagnostic Software | Field Service Management | Incident Management | Preventive Maintenance | Problem Solving | Project Management | Request Management | SAP Field Service Management | Service Management | Service Request | Service request management | Troubleshooting
Education
N/A
Roles
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