Personal Concierge at Waldorf Astoria Dubai International Financial Centre

Tasks

• Arrange personalized services and special requests
• Arrange transportation and luggage assistance
• Communicate guest preferences to departments
• Confirm guest arrival details
• Contact guests before arrival
• Coordinate departure arrangements
• Coordinate guest requests with departments
• Coordinate in room amenities
• Coordinate room allocations with housekeeping
• Inspect rooms before guest arrival
• Maintain guest amenity inventory
• Manage guest relations desk
• Prioritize room assignments
• Provide recommendations to enhance stay
• Review guest arrival reports
• Support guest loyalty by recording preferences
• Verify room cleanliness and functionality

Perks/Benefits

• N/A

Skills/Tech-stack

Attention to detail | Communication | Conflict Resolution | Customer Service | Guest relations | Hotel Property Management Systems | Management systems | Microsoft Office | Opera Cloud | Organization | Problem Solving | Property Management Systems