Principal Technical Support Engineer – Elastic Cloud Storage
Cork, Co. Cork, Ireland
EUR 52K-73K (estimate) Senior-level Full Time
Tasks
- Analyze and identify issue cause
- Communicate technical issues to customers
- Escalate issues to engineering teams
- Lead failure analysis and problem recreation
- Maintain closed loop issue communication
- Maintain knowledge database
- Monitor and track service calls
- Provide call status updates
- Recommend reliability and maintenance fixes
- Resolve system-level issues
- Use diagnostic tools for troubleshooting
Perks/Benefits
- N/A
Skills/Tech-stack
Amazon S3 | CIFS | Call tracking | Diagnostic tools | Failure analysis | Fibre Channel | HDFS | IP Networking | Knowledge Base | Linux | NFS | Openstack Swift | Python | Troubleshooting | VMware
Education
N/A
Related jobs
-
API Design | ARINC | Bare Metal | C++ | DO-178Health benefits | Recovery support | Travel opportunitiesSenior-level Full TimeDublin, Dublin, Ireland21h ago
-
Bash | Cloud platform | Data Ingestion | Data Processing | DockerAsynchronous culture | Flexible management approach | Portfolio and LinkedIn sharing during application | Remote-friendly, distributed teamMid-level Full TimeDublin, Ireland1d ago
-
Applied Scientist / AI Research Engineer EUR 60K-75KCausal Inference | Cloud Machine Learning | GCP | Graph Learning | LLMMid-level Full TimeAthlone, Ireland3d ago
-
AWS | Agentic AI | Apache Spark | Automated testing | CI/CDSenior-level Full TimeDublin, Ireland3d ago
-
Staff Forward Deployed Engineer, Google Cloud Consulting EUR 122K-125KAPIs | Agent systems | Cloud platform | CrewAI | Google CloudEquity | Health benefits | Performance bonus | Professional development | Relocation assistanceSenior-level Full TimeDublin, Ireland3d ago
-
AWS | Azure | Backend Development | C++ | Cloud platformConference access | Equity opportunities | Flexible working hours | Fully remote work | Health, dental, vision benefitsSenior-level Full TimeIreland R3d ago
-
AWS | Access Control | Access Management | Airflow | CI/CDCareer growth | Equity participation | Flexible work arrangements | Fully remote | High ownership and autonomyMid-level Full TimeIreland R4d ago
-
Quality Data & AI Engineer EUR 41K-48KAPI Integration | BigQuery | CNN | Capability analysis | Cloud RunSenior-level Full TimeTUAM - TUA1, Ireland4d ago
-
Principal Cybersecurity Data Engineer EUR 104K-156KApache Airflow | Apache Kafka | Apache Spark | CI/CD | Cloud NativeFlexible work schedule | Hybrid work modelSenior-level Full TimeIreland, Dublin4d ago
-
API Integration | AWS | Agile | Angular | EmbeddingsFlexible work options | Hybrid work environment | Inclusive culture | Professional development opportunitiesMid-level Full TimeDublin - Frame, Ireland R4d ago
-
Entry-level Full TimeDublin, Ireland4d ago
-
API Integration | ComfyUI | Control Mechanisms | ControlNet | Dataset PreparationFitness and wellness allowance | Fully remote | Home office equipment allowance | Learning Support | Medical insuranceSenior-level Full TimeIreland R4d ago
-
Senior Forward Deployed Engineer, GenAI, Google Cloud EUR 150K-153KAgent systems | Cloud platform | Cost Per | Cost Per Request | EvaluationSenior-level Full TimeDublin, Ireland; London, UK4d ago
-
Data Analytics Engineer (Payments) EUR 69K-105KDBT | Dagster | Data Analysis | Data Modeling | Data PipelinesMid-level Part TimeDublin, Ireland4d ago
-
AI Native SW Engineer EUR 39K-57KAgent Orchestration | Anthropic API | Autogen | Braintrust | CI/CDEntry-level Full TimeDublin, 1 Grand Canal Square, Ireland5d ago
-
AI Engineer USD 95KAWS | Agent Frameworks | Azure | Crossplane | Function CallingHybrid work | Professional development opportunities | Remote flexibility | Supportive leadershipMid-level Full TimeDublin - Frame, Ireland R5d ago
-
Data Platform Engineer - Cybersecurity EUR 70K-105KAWS | AWS CloudFormation | Access Management | Alerting | AnsibleBlameless postmortems | Flexible work schedule | Hybrid work model | Remote work optionMid-level Full TimeIreland, Dublin5d ago
-
Associate TSE II EUR 61K-96KAWS | Application Architecture | Automation | Backup | BenchmarkingHybrid workingMid-level Full TimeDublin, Ireland5d ago
-
Data Platform Engineer - Data License Plus EUR 72K-98KASM | Alerting | Ansible | Auditing | Backup and RecoverySenior-level Full TimeDublin5d ago
-
Senior Developer - DevOps/MLOps EUR 71K-90K.NET | AI Act | AI Foundry | Access Control | Audit LoggingBike to work | Educational assistance | Employee assistance programme | Employee discount | Financial adviceSenior-level Full TimeDublin, County Dublin, Ireland5d ago
-
Datadog | Debugging | Distributed Systems | GPU Computing | GitHub ActionsFlexible work environment across Europe | Fully remote work | High ownership role | Professional growth opportunitiesSenior-level Full TimeIreland R5d ago
-
C++ | Cloud infrastructure | Control Systems | Data Pipelines | DeploymentCompany-provided laptop | Equity participation | Flexible stipends | Fully remote work | Health insuranceSenior-level Full TimeIreland R5d ago
-
API Integration | Agent systems | Cloud platform | Google Cloud | Google Cloud PlatformSenior-level Full TimeDublin, Ireland5d ago
-
API Integration | Azure | Azure AI | Context Management | Database IntegrationComprehensive benefits package | Exposure to cutting-edge AI technologies | Inclusive workplace culture | International team collaboration | Professional growth opportunitiesSenior-level Full TimeIreland5d ago
-
AWS | Azure | Cloud Computing | Data Analysis | Data PreparationAutonomy | Collaborative team environment | Continuous learning | Flexible working hours | Fully remoteMid-level Full TimeIreland R6d ago