Process Optimization Analyst

Tasks

• Analyze trailer damage trends
• Build reports and dashboards for fleet utilization damage frequency and claims recovery
• Identify recurring root causes reduce downtime
• Investigate damage liability using operational data incident records and repair documentation
• Manage repair timelines costs and claims status
• Partner with terminals repair shops and breakdown teams to improve repair turnaround times
• Prepare and submit repair cost reimbursement claims
• Track out of service equipment and performance metrics

Perks/Benefits

• Career growth
• Healthcare benefits

Skills/Tech-stack

Cause analysis | Claims management | Dashboard Reporting | Data Analysis | Data Modeling | Data Validation | Excel | IF statements | Operations reporting | Pivot Tables | Power BI | Root Cause Analysis | Root cause | SUMIFS | VLOOKUP | XLOOKUP