Product Support Engineer
Tasks
- Analyze dashboards to triage issues
- Deliver knowledge to self service
- Identify trends from customer feedback
- Improve issue quality and create documentation
- Manage technical/customer issues
- Monitor and troubleshoot data pipelines
- Perform incident, problem, and change management
- Prepare for product releases
- Provide product support and customer service
- Reconcile and trace issues
Perks/Benefits
- N/A
Skills/Tech-stack
Alerting | Apache Kafka | Azure Log Analytics | Dashboards | Data Processing | Data Reconciliation | Java | Log Analytics | Microsoft Azure | Real Time | Real-time Data | Real-time Data Processing | Reliability Engineering | SQL | ServiceNow | Site Reliability | Site Reliability Engineering | Spring Boot | Squadcast
Education
N/A
Roles
Related jobs
-
Entry-level Full TimeHyderabad, India12h ago
-
Data Science - Senior Architect (Healthcare & Life Sciences) INR 2500K-5000KAWS | Amazon SageMaker | CI/CD | Containerization | Data ModelingSenior-level Full TimeChennai, India13h ago
-
Sr. Data Engineer INR 1500K-2500KAgile | Azure Data | Azure Data Factory | Azure Data Lake | Azure DatabricksSenior-level Full TimePune City, India13h ago
-
Lead Data Engineer - Fabric INR 1400K-2700KAPI Integration | Azure Data | Azure Data Lake | Azure Data Lake Storage | Azure SynapseEmployee referral bonuses | Flexible work options | In-house technology training | Learning and development programs | Medical insuranceSenior-level Full TimePune City, India13h ago
-
Senior Staff Engineer ( AI ) INR 2500K-5000KAI orchestration | AWS | Access Control | Agent systems | AuditabilityEnhanced medical benefits | Family wellbeing benefits | Paid time offSenior-level Full TimeHyderabad, India R14h ago
-
Specialist - Data Platform Engineering INR 1500K-2500KAWS | Airflow | Apache Flink | Apache Kafka | Apache SparkMid-level Full TimeChennai, India14h ago
-
Senior Artificial Intelligence/Machine Learning Engineer INR 2500K-4800KAWS | Agile | Deep learning | Embedding Models | Hugging FaceCompany-paid certifications | Financial consultations | Internal training workshops conferences meetups | Language courses | Legal consultationsSenior-level Full TimeIndia15h ago
-
Lead Integration Engineer INR 1500K-3000KAWS EC2 | AWS IAM | AWS VPC | Amazon CloudWatch | Amazon MSKSenior-level Full TimePune - Maharashtra - India15h ago
-
Senior-level Full TimeBangalore - Karnataka - India15h ago
-
Senior Software Engineer - (Backend,AI) INR 3242K-5000KAPI Gateway | AWS | AWS Lambda | Agent Orchestration | Amazon APIFamily well-being benefits | Health benefits | Hybrid work | Paid time off | Wellbeing supportSenior-level Full TimeHyderabad, India R16h ago
-
GCP Data Engineer INR 2800K-4000KAirflow | Apache Spark | BigQuery | Cloud Composer | Cloud FunctionsSenior-level Full TimeIndia16h ago
-
Database Engineer - PostGreSQL / MySQL INR 500K-1500KAutomation | Cassandra | Failover | High Availability | Incident ManagementExposure to modern database technologies | On-call rotation | SLA based operationsMid-level Full TimeNoida,Uttar Pradesh,India18h ago
-
Senior Data Engineer INR 1500K-2700KApache Airflow | Apache Hadoop | Apache Iceberg | Apache Spark | DBTSenior-level Full TimeHyderabad, TS, India19h ago
-
Databricks Engineer INR 1500K-2800KADLS Gen2 | Apache Spark | Azure Data | Azure Data Factory | Azure Data LakeSenior-level Full TimeHyderabad, TS, India19h ago
-
Sr Generative AI Engineer (Agentic AI & RAG) INR 3264K-5000KAI Agent Builder | Agent Builder | Agent Orchestration | Apex | BigQuerySenior-level Full TimePune, MH, India19h ago
-
Software Engineer, Machine Learning INR 3242K-4580KClassification Models | Data Mining | Deep learning | Distributed Training | Embedding ModelsFlexible work hybrid work arrangementSenior-level Full TimeBengaluru, KA, India R19h ago
-
Principal Data Engineer INR 2040K-3000KBigQuery | CDC | Cloud Composer | Cloud Storage | Data FusionSenior-level Full TimeBangalore,INKA,India20h ago
-
Business Analytics INR 2771K-4000KAgile | Cloud platform | GCP | Google Cloud | Google Cloud PlatformContinuous professional development | Flexible workingSenior-level Full TimeMumbai, Maharashtra, India20h ago
-
Software Developer (Python, Skywise, Pyspark, AWS) INR 2000K-3500KAPI | AWS Lambda | Agile | Airbus Values | Amazon RDSSenior-level Full TimeBengaluru, Karnataka, India20h ago
-
Software Engineer III, Big Data INR 2040K-3465KApache Flink | Apache Hive | Apache Spark | Cloud Composer | Cloud StorageHybrid workSenior-level Full TimeHyderabad, Telangana 500081, India R20h ago
-
Lead Engineer -Embedded Hardware Design INR 1716K-2400KAnalog electronics | Bring-up | CAN | Cause analysis | DFMSenior-level Full TimeBengaluru, India21h ago
-
Manager - Forward Deployed Engineer / AI Engineer INR 1800K-3300KAPIs | Agent Frameworks | Azure | Azure OpenAI | BERTMid-level Full TimeBangalore, Karnataka, India21h ago
-
DE&A - GCP Data Engineering INR 924K-1500KApache Beam | Apache Spark | Cloud Dataflow | Cloud Storage | Cloud platformMid-level Full TimeGurgaon, Haryana, India21h ago
-
Python, LLM, GenAI/Senior Consultant Specialist INR 3000K-5000KAsync Programming | Authentication | Authorization | CI/CD | CachingFlexible working | Professional development opportunitiesSenior-level Full TimePune, Maharashtra, India R21h ago
-
Customer Engineer INR 1436K-1820KAPI Integration | AWS | Algorithms | Cassandra | Cloud platform24/7 on-call rotation | Flexible work arrangements | Weekend shift rotation as neededMid-level Full TimeBangalore22h ago