Product Support Engineer

Gurugram, India

INR 2000K-3500K (estimate) Senior-level Full Time

@ H...

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Found 1d ago

Tasks

Analyze dashboards to triage issues
Deliver knowledge to self service
Identify trends from customer feedback
Improve issue quality and create documentation
Manage technical/customer issues
Monitor and troubleshoot data pipelines
Perform incident, problem, and change management
Prepare for product releases
Provide product support and customer service
Reconcile and trace issues

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Product Support Engineer

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