Quantum Prod Support
India - Bengaluru; India - Hyderabad; India - Pune
INR 2755K-3500K (estimate) Senior-level Full Time
Tasks
- Analyze troubleshoot production incidents
- Coordinate with development, infrastructure, and business teams
- Escalate incidents within SLA
- Execute Oracle stored procedures
- Execute batch jobs
- Fulfill requests per standard operating procedures
- Maintain production documentation knowledge articles
- Monitor batch jobs
- Monitor start of day and end of day
- Perform data uploads process restarts and reruns
- Prepare operational reports and monitor performance
- Provide L1 production support
- Record incidents problem tickets and service requests
- Run SQL scripts
- Run Shell scripts
- Schedule and maintain CRON jobs
- Support releases deployments patches
- Troubleshoot job scheduling issues
Perks/Benefits
Skills/Tech-stack
Batch monitoring | Cron | ITIL | Incident Management | Jira | Job Scheduling | Oracle Database | Oracle stored procedures | SQL | Shell Scripting | Stored Procedures | Ticketing systems | Unix/Linux
Education
N/A
Regions
Countries
States
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