Senior Technical Program Manager, Customer Engagement, Applied AI
Tasks
- Build technical roadmaps
- Develop testing frameworks
- Establish portfolio review cadence
- Identify and manage project risks
- Implement evaluation pipelines
- Lead complex multi-disciplinary projects
- Lead customer interactions
- Manage project schedules and requirements
- Monitor agent health dashboards
- Track key performance indicators accuracy hallucination rate latency
- Validate agent updates against benchmark datasets
Perks/Benefits
- N/A
Skills/Tech-stack
AI Agents | Benchmark Datasets | Cross-functional | Cross-functional leadership | Dashboards | Evaluation Pipelines | Functional leadership | Generative AI | Key Performance Indicators | Language Models | Large Language Models | Latency monitoring | Performance indicators | Program Management | Project Scheduling | Risk Management | Technical Roadmapping | Testing Frameworks
Education
Roles
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